MQSoftware

MQSoftware delivers a complete line of business transaction assurance solutions,
middleware management and enterprise application integration products to help customers increase operational effectiveness by achieving visibility and real-time control of their entire business transaction stream.

MQSoftware’s business transaction assurance solutions add value by aligning the business process and its supporting infrastructure in real-time; allowing transaction-centric industries such as banking, insurance, healthcare, manufacturing, retail and government, to focus IT priorities on maintaining revenue-generating services using existing technologies to deliver high levels of customer service.

Corporate Background

In the mid 1990’s IBM introduced the MQSeries software to help disparate systems work together within the middleware management space of the IT infrastructure. Recognizing the need for applications to support this type of software, MQSoftware was founded. Initially the company offered training and consulting in the IT space while developing its flagship product. With the launch of Q Pasa!, MQSoftware became the company of choice for monitoring messages sent between applications.

The MQSoftware product suite is designed to address key business and technical issues in operations and development for today’s agile enterprise through a family of products providing real-time data capture, action and analysis backed by comprehensive reporting and supported by powerful tools built for multi-platform infrastructures enabling precision control of customer service and cost-control.

Together with Q Pasa!, the acquisition of AppWatch, StatWatch and foundation for DataFlow Studio placed MQSoftware in the leadership position for serving IT managers and developers within a variety of horizontal markets.

Market Evolution

Until recently, the CIO and IT staff were the primary drivers of enterprise development and functionality within an organization. Although they remain accountable for the entire infrastructure, a paradigm shift has evolved. Today, Line of Business (LOB) management is increasingly interested in enterprise performance as it relates to bottom line results. Increasingly, it is not uncommon to find CIO’s with background experience in LOB.

MQSoftware Response

Recognizing this shift towards LOB, the primary target buyer for MQSoftware has expanded from one entry point within an organization to multiple entry points based upon the business issue. With executive management teams, MQSoftware can demonstrate the higher value uses for the data we collect, such as customer service levels, rapid problem identification, and assured transaction delivery. With the launch of Q Nami!, MQSoftware is uniquely positioned in the market as the only solution provider who can monitor real transactions, collect data and provide reporting tools to optimize a client’s business.

Markets

MQSoftware has an impressive list of enterprise customers worldwide who have achieved success deploying its solutions in markets such as financial services and insurance, healthcare, government, retail and manufacturing. MQSoftware has over 600 customers worldwide for its product solutions, training and services offerings. Key customers include Blue Cross Blue Shield, Deluxe Corporation, Hartford Financial Services Group, Royal Caribbean Cruises Ltd., Virgin Atlantic and USDA.

Awards and Recognition

MQSoftware has been named by Deloitte & Touche as one of the top 50 fastest growing companies in Minnesota for four consecutive years. Deloitte & Touche also acknowledged MQSoftware as a member of the national Technology Fast 500 as one the fastest growing technology companies in North America for three consecutive years. MQSoftware is listed on Inc 500’s list of the fastest growing private companies in America. In addition, MQSoftware is included in The Minnesota Business Journal Growth 50 List of Twin Cities Private Companies.

The MQSoftware world-class training has also received recognition from IBM. MQSoftware University was named by IBM Learning Services, at their Americas’ Training Provider Executive Conference, as the number one IBM Boutique Training Provider in North America. MQSoftware was given the Eagle Award and the IBM Learning Services Award of Excellence in Training for providing customers with exceptional customer satisfaction, training delivery and overall excellence in the delivery of IBM training material.

Leadership

Wintergreen Research, IBM’s preferred firm for market share data and research, rates MQSoftware the leader in the marketplace, with over 50% market share.

MQSoftware has a longstanding relationship with IBM, frequently partners with its development labs, and was the first company to support IBM’s message broker, Workflow, WBI/FN, and WebSphere Process Server. Realizing some customers are not exclusively IBM, MQSoftware has an architecture that enables a wide range of other middleware to be supported, including BEA WebLogic, Oracle, Hitachi MQ, MP/RAS and TPF as well as user applications.

MQSoftware designs for ease of use and efficiency of operation. This is evidenced by a large Federal agency which processes over 5 billion messages a year through mirrored data centers with an MQ support staff of two people using Q Pasa! Easy customization of displays and reports makes it easy to provide key information to users on a timely basis reducing the administrative load.

Products

Leading-edge Q Nami! technology tracks each business transaction end-to-end through its process pathway, so you can measure performance at each step to see where processes can be optimized to increase competitiveness.

Proven Q Pasa! technology gives you a central point of control, with real-time graphical dashboard views that show you how business processes are running. Q Pasa! helps you pinpoint problems in your middleware environment, and identify potential problems before they occur.

Both Q Nami! and Q Pasa! can be customized to monitor data unique to specific industries. Plus, they integrate with enterprise consoles like Tivoli and HP OpenView to streamline your systems management and alerting process. Automatic self-correcting features reduce the IT burden of finding and fixing problems. Business dashboards can be tailored to show the critical data individual users need to see.

StatWatch is a Web-based WebSphere MQ business transaction management product that provides significant audit features through an historical repository. StatWatch also provides charge back reporting designed to transform MQ support cost centers into self-sustaining business units, and reporting for regulatory and SLA compliance.

AppWatch is a Web-based WebSphere MQ administration product designed primarily to enhance WebSphere MQ application development.

DataFlow Studio provides one-to-any application integration for the enterprise. Built to capitalize on middleware messaging and broker technologies, it delivers rapid incremental benefits based on incremental investments while minimizing business process interruption.

Services

MQSoftware Services offers a team of highly skilled WebSphere Technical Consultants, a wide range of technical consulting and mentoring services to answer your specific needs. Working with MQSoftware you can minimize challenges in design, installation, and implementation of the messaging middleware environment, thereby providing cost-effective, timely, and productive answers.

All MQSoftware consultants are IBM Certified WebSphere MQ Specialists, with many holding multiple certifications, including Integrator and Workflow. Each consultant has hands-on experience in WebSphere MQ environments. They work extensively with our clients in a wide range of industries, markets, and technology environments.

Partnerships

MQSoftware partners with respected companies worldwide with the goal of providing technology solutions that deliver value to our mutual customers. The program includes strategic alliance partners, representative partners and marketing partners to maximize the joint solutions we bring to the marketplace.