Q Nami! Services

In This Section:

Smooth Start

Is your SOA and broader integration infrastructure hard to manage? Are you able to relate technical information on application problems and performance to its effects on your business? When properly implemented, Q Nami! can help you to get control of your environment by proactively identifying problems, correlating monitoring information across virtually all SOA integration technologies including IBM’s WebSphere and BEA’s WebLogic and Aqualogic suites, and allowing historical analysis of service performance and availability information. In addition, Q Nami! connects this information to your non-technical business needs by providing real time search for the location of data in your business processes i.e. transaction management. Alerting you to specific data delayed or failing in your infrastructure and pointing you to the root cause of the problem, while generating business level reports on the types and values of data your processes are handling. An experienced MQSoftware consultant can get your implementation off on the right foot with a clean base configuration and a well-established set of best practice policies and procedures.

Smooth Start deliverables:

  • Q Nami! services will be installed and configured on any of the Q Nami! supported systems (AIX, Solaris, Windows) including security, backup, and recovery.
  • Q Nami! Agents will be installed on all systems to be monitored and configured to gather all supported and desired monitoring information from supported technologies on that system. For a full list of supported Agent platforms and technologies, see the Q Nami! product documentation. If you wish to monitor data moving through technologies or systems not on the list, a straightforward Q Nami! Extension Services Offering can add capability to Q Nami!.
  • The Q Nami! agents will be configured to communicate with the Q Nami! services.
  • Monitoring will be activated and tested for all required and supported objects.
  • Connectivity to external enterprise monitoring consoles e.g. Tivoli, HP-Open View, etc. will be configured.
  • Out of the box Event and History Templates will be linked to monitored objects according to your design.
  • One transaction pathway model will be developed to your specifications to track data through a single business process flow. If you would like models for more transaction pathways, see the Q Nami! Process Modeling services engagement.
  • Up to 10 basic dashboard views and their underlying will be created with the correlation of data from disparate systems and technologies. If you need more views, see the Dashboard Development services offering.
  • Procedures will be established for creating and associating new Event Templates, History Templates, and Dashboard Views.
  • The MQSoftware Consultant will provide knowledge transfer related to Q Nami! and SOA management principles to your administrators, architects, and developers.

Smooth Start prerequisites:

  • Q Nami! software
  • Systems with the appropriate hardware and software resources for Q Nami! Services
  • Systems that will be monitored have basic TCP network connectivity to the intended Q Nami! Service System.
  • A System Administrator for each of the systems will be available to provide appropriate administrative level logins.
  • Future Q Nami! administrators are available for knowledge transfer.

Duration: +4 days depending upon the number of systems to be configured.

A rough formula is:
2 Days for groundwork, service installation and configuration, knowledge transfer, policy establishment, etc.
1 Day for Transaction Pathway Model development and base testing.
Up to 10 Agent Extensions (technology monitors) on distributed systems or 5 Agent Extensions (technology monitors) on mainframe systems per day.
Note: additional time may be required for particularly diverse sets of monitored technologies.

Installation Planning

Note: Installation Planning is generally performed by MQSoftware Systems Engineers as part of your Q Nami! purchase. If you feel you need more support in this area, please contact MQSoftware Sales.