Support Contacts
Reporting a Problem
Standard problem reporting can be done during normal business hours (08:00 through 18:00 CST) via email or phone. For more information or to report a problem, please contact MQSoftware’s support organization using the information below.
United States and Americas
Standard problem reporting can be done via email (normal business hours only) or phone (24×7):
1. Email: support@mqsoftware.com
2. Telephone: 1-866-89-Q-PASA or 1-866-897-7272
EMEA/Other International
United Kingdom
1. Email: de_support@mqsoftware.com
2. Telephone: 0800 652 8139
Germany/France/Other Countries
1. Email: de_support@mqsoftware.com
2. Telephone: +49 30 859 897 30
3. After Business Hours Telephone: +44 800 652 8139
Other Contact Information
MQSoftware maintains a secure website for maintenance downloads, uploads of logs, and other reporting problem files. Please contact the appropriate support organization above for your required userid/password.
Download maintenance and patches: http://support.mqsoftware.com/
Upload logs and other files:
- FTP: ftp://ftp.mqsoftware.com
- HTTP: http://mqupload.mqsoftware.com/
Submit enhancement requests to: requirements@mqsoftware.com